Author Archives: admin

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A year gone by and a new one beginning

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Jan 2017 With the kids now back to school (finally!) after what seemed like an eternal break, you’ll be getting back into the swing of work. If you’re a vet practice, you won’t have stopped really, but I hope you…

The importance of the veterinary receptionist

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Did you see Channel 4’s The Job Interview and the search for a veterinary receptionist for Blacks Vets in Dudley? It is no surprise that they are the current holders of the Best UK Vet award if the programme portrayal…

Oh my goodness.

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We’re waking up this morning to a leave vote for the referendum. Whatever your politics, I think that the sea change that will result has to be looked at as an opportunity to make things better for everyone. It will…

We will be at Head Nurse Congress 15th May

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Veterinary nurses can have a leading role in providing holistic healthcare for a pet and being primary advisor on pet healthcare needs. Whether it’s weight control, diet advice or a better way to keep your furry friends fit, there are…

Who are veterinary nurses?

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In February, our blog “Why are so many VN’s leaving the profession?” mentioned an article that would appear in the March edition of the VPMA & SPVS magazine, Practice Life. The article further explored the issue and for those who…

PR successes

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In the last few weeks Greensands Vets in Woburn Sands have highlighted a worrying increase in parvo cases by sending out press releases. The story was covered on local news, radio and both online and newspaper coverage (http://www.onemk.co.uk/Milton-Keynes-dog-owners-warned-outbreak-deadly/story-28948415-detail/story.html). Yesterday, London…

Why are so many RVN’s leaving the profession?

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The RCVS has announced 692 VNs have been removed from the VN Register for non-payment of fees, but what does this mean in practice? It is likely some of these nurses no longer work in veterinary practice and may have…

Compassion Understood

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As part of the research for a project we were working on last year, we sent veterinary practices a request for help in gathering feedback from clients about their experiences of pet loss. We received a lot of interest but…

Putting radio back on the PR radar

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In this age of all things digital, it can be easy to get lost in the intangible depths of digital promotion: email shots, PPC, SEO and blog posts, where content is seen but not heard. If you’re lucky. With the…

Compliance Vs fear of “selling”

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One of the projects that the MOJO team is working on right now is making telephone calls to clients of a busy practice the day after their pet has had a procedure such as an op or anaesthetic procedure. We…

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